Support & FAQ

FUSH is a free mobile app that connects people who need help (clients) with people who offer it (workers). Post a gig — e.g. lawn mowing, moving, cleaning — and workers will apply. You agree on details in chat, work gets done, and payment is settled directly between the users.

Payment is settled directly between the client and provider after the work is done. Users agree on the payment method themselves — FUSH does not prescribe, transfer, hold, or mediate any money. We are just a listing platform. Agree on price and terms in chat before the work begins.

No. 100% of earnings go directly to you. FUSH takes no commission from completed work. Core app features (posting gigs, applying, chat) are free for all users.

Tap the purple "+" button at the bottom of the screen. Enter a title, approximate price, select a category, and optionally add photos and a description. Once published, your gig will be visible to all users in the feed.

In the feed, tap on a gig that interests you. A chat opens with the client where you can discuss details. When you agree, you send a deal proposal with the price and date.

When the client and worker agree, the worker sends a deal proposal (price + date). The client confirms or rejects it. After confirmation, the gig is marked as "agreed". When the work is done and paid for, the client marks the gig as completed.

We recommend agreeing on the scope and price in detail via chat before starting. If a dispute arises, leave a low rating — users with repeated poor ratings risk having their account blocked. For serious violations, report the user.

After the work, leave a low rating for the client and describe the situation. Repeated abuses are reviewed and may result in a permanent account block. We recommend agreeing on payment upfront and splitting larger projects into phases.

After a completed gig, both parties rate each other (1–5 stars). Ratings are public and visible on profiles. The average rating is calculated from all received ratings. A high rating builds trust and leads to more applications.

On a user’s profile, tap the block icon. The blocked user will not be able to see your gigs, send you messages, or apply to your listings. You can unblock users anytime in settings.

On a user’s profile, tap the report icon (⚠) and select a reason. We manually review every report and take action as quickly as possible — from warnings to permanent bans.

All data is stored securely in an encrypted database in accordance with GDPR. We do not share your email or phone number with third parties. You can delete your data anytime in account settings under "Delete account" — deletion is permanent and irreversible.

Yes. In settings under "Account security" you can request a password reset. You will receive a link to set a new password at your registered email address.

FUSH works everywhere — you can use the app anywhere in the world. Post a gig in your area and nearby workers will apply. The app is available in Slovenian and English.

Basic usage is free. FUSH+ lets you post achievements after completed gigs and displays a badge on your profile. FUSH Pro adds portfolio posts for showcasing services and priority feed placement. Prices are shown in the app.